Shipping Policy
We aim to deliver your order safely and as quickly as possible. Please review the following shipping policy for bracelets, pendants, charms, and wall decor products.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- In case of high order volume, shipments may be delayed slightly. Customers will be informed if there is a significant delay.
Shipping Time
Delivery time depends on the shipping location and courier service. Estimated delivery times are:
- Domestic Orders: 3–7 business days
- International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to factors such as courier delays, customs processing, or unexpected circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery location, package weight, and shipping method selected.
Order Tracking
Once your order is shipped, a tracking number will be provided so you can monitor the shipment status.
Incorrect Address
Please ensure that the shipping address is correct and complete at the time of placing the order. Orders shipped to an incorrect address provided by the customer cannot be guaranteed for replacement or refund.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact customer support. We will assist in tracking the shipment and resolving the issue.
Damaged Packages
If the package appears damaged during delivery, please take photos and report the issue immediately by contacting customer support at:
We will review the issue and provide the appropriate solution.
Contact Support
For any shipping-related questions or concerns, customers can contact support at: